About Us

At Heartfelt Keepsakes, we believe that remembering those we love should be a deeply personal, beautiful, and dignified experience. We specialize in crafting premium quality memorial jewellery, focusing on sterling silver cremation pieces that offer both elegance and emotional significance.

As New Zealand’s trusted destination for keepsake jewellery, our mission is simple: to help you honor the memory of your loved one with compassion, care and craftsmanship.

What Sets Us Apart

• Premium Craftsmanship: Each piece in our collection is carefully crafted using the finest materials, primarily 925 sterling silver, chosen for their beauty and durability.

• Personalisation: Many of our keepsakes can be engraved or customized to reflect your unique bond and personal story.

• Thoughtful Selection: Our curated collection includes a range of styles, from classic to contemporary, allowing you to find the piece that best speaks to your heart.

Why Choose Heartfelt Keepsakes?

We understand that choosing a keepsake is an emotional journey. Our team is here to support you every step of the way, providing:

• An easy-to-use website with clear categories and detailed product images

• Informative guides and tips to help you make an informed choice

• A caring and knowledgeable customer service team, available 7 days a week

• A commitment to quality; we only offer pieces we would select for our own families

Trust, Transparency and Care

Our customers’ peace of mind is our top priority. That’s why we are transparent about our materials, product origins and policies. We also back every purchase with a satisfaction guarantee and offer straightforward returns and exchanges.

Heartfelt Keepsakes is more than a store. It is a space of remembrance, celebration and healing. Thank you for allowing us to be part of your journey.